Money Back Guarantee at Strickland Golf Carts

At Strickland Golf Carts, your satisfaction is our top priority. We understand the importance of peace of mind when investing in a golf cart, motorbike, UTV, ATV, or go-kart. That's why we offer a comprehensive Money Back Guarantee on all our vehicles. We want you to feel confident and secure in your purchase, knowing that we stand firmly behind the quality and reliability of our products.

Our Guarantee

Our Money Back Guarantee ensures that if you are not completely satisfied with your purchase within 30 days of receipt, you can return it for a full refund. We are committed to providing our customers with high-quality vehicles and exceptional customer service. If your purchase does not meet your expectations in any way, we're here to make things right.

How It Works

  1. Contact Us: If you're not satisfied with your purchase, please contact us within 30 days of receiving your vehicle. You can reach us by phone at +1 (252) 226-0757 or email at info@stricklandgolfcarts.com.

  2. Return Authorization: Our customer service team will provide you with a Return Authorization Number (RAN) and instructions on how to return your vehicle. Please note that returns cannot be processed without a valid RAN.

  3. Prepare Your Vehicle: Ensure that the vehicle is in the same condition as when you received it, with all original parts, accessories, and documentation. Any damage or modifications to the vehicle may affect your eligibility for a refund.

  4. Return Shipping: You will be responsible for arranging and covering the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the vehicle.

  5. Inspection: Upon receipt of the returned vehicle, our team will inspect it to confirm its condition and completeness.

  6. Refund Processing: Once the return is approved, we will process your refund to the original payment method within 7-10 business days. Please note that shipping and handling fees are non-refundable.

Exclusions and Limitations

  • Customized or personalized vehicles are not eligible for return under the Money Back Guarantee.
  • Vehicles must be returned in their original condition, without any damage or modifications.
  • The Money Back Guarantee is only available to the original purchaser and is not transferable.
  • Returns must be initiated within 30 days of receipt.

Questions?

If you have any questions about our Money Back Guarantee or need assistance with a return, please don't hesitate to contact us. Our dedicated customer service team is here to help you every step of the way.

Contact Information

Thank you for choosing Strickland Golf Carts. We are committed to ensuring that your experience with us is nothing short of excellent.